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Refunds and Cancellations

Kitneka does not process refunds or cancellations

Kitneka is a price comparison platform. We help you discover the best prices across trusted retailers in India. We do not sell products, process payments, or fulfil orders. All purchases are made directly on the retailer's website or mobile app.

For product purchases

If you need to cancel an order or request a refund for a product, please contact the retailer you purchased from directly. Each retailer has its own refund and cancellation policy, which you will find on their website or mobile app.

For Kitneka subscription services

If Kitneka offers a paid subscription service and you would like to cancel or request a refund, please reach out to us at info@kitneka.in. We will process your request within 7 business days.

Need help?

If you are unsure who to contact or need assistance finding the right retailer support channel, we are happy to help. Write to us at info@kitneka.in and we will do our best to point you in the right direction.

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